Frequently Asked Questions

Fineriwallet is a hardware device designed to securely store private keys for cryptocurrencies. It's a non-custodial solution that gives you complete control over your digital assets. The device stores your private keys offline, protecting them from online threats.

Fineriwallet generates and stores your cryptocurrency private keys in a secure, offline environment. When you need to make a transaction, the device signs it internally and only the signed transaction is sent out, keeping your private keys safe and never exposed to the internet.

Yes, your private keys are stored securely offline in the hardware device. Fineriwallet uses military-grade encryption and secure element chips to protect your keys. Since the device is non-custodial, you maintain full control over your assets at all times.

During initial setup, you'll create a recovery seed phrase (usually 12 or 24 words). This seed phrase can be used to recover your private keys on a new device if your original device is lost, stolen, or damaged. It's crucial to store this seed phrase securely and never share it with anyone.

Fineriwallet supports a wide range of cryptocurrencies including Bitcoin, Ethereum, and many other major digital assets. The device is regularly updated to support new cryptocurrencies. Check our official documentation for the complete list of supported assets.

Setting up your Fineriwallet is simple:

1. Connect the device to your computer via USB
2. Follow the on-screen instructions to initialize the device
3. Create a strong PIN code
4. Write down your recovery seed phrase
5. Verify your seed phrase
6. Your device is ready to use!

Standard shipping typically takes 5-7 business days within the United States. International shipping may take 10-15 business days depending on your location. Express shipping options are available at checkout for faster delivery.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. Some restrictions may apply based on local regulations regarding hardware wallets.

Your Fineriwallet package includes:

• The Fineriwallet hardware device
• USB cable for connection
• Recovery seed card
• Quick start guide
• Warranty information

Fineriwallet is designed with multiple layers of security to prevent hacking. The device uses a secure element chip, PIN protection, and keeps private keys completely offline. Even if your computer is compromised, your private keys remain safe on the hardware device.